Fill in the gaps:   Dear Sir/Madam, I am w...... to express my dismay at the s....... at your Eden Hill branch on Saturday 14 January. I o.......... collect prescriptions from the pharmacy on behalf of my grandmother, Mrs Elaine Bingham. On this o...........  there were two prescriptions: one…

  Your landlord (Mr J Hawks of 47 Pimlico Rd, London SW1 3HL) has informed you that your rent is to be increased by 15%. You are, naturally, not prepared to pay such an increase. You had earlier noted on a piece of paper a few points against any rent increase.     Look at your notes…